Welcome to Rifni.com : Digital Freelancing Agency . We aim to provide you with exceptional service and ensure your satisfaction with our digital freelancing services. Please review our Cancellation and Refund Policy to understand how cancellations and refunds are handled.
Cancellation of Services
Buyer Cancellation:
- As a Buyer, you have the option to cancel a project or service request that you’ve placed with our agency. The cancellation process may be subject to certain conditions and fees, which will vary depending on the specific circumstances and terms agreed upon between you and the Agency.
- Please refer to the project agreement or proposal details for cancellation terms that may be outlined by the Agency. These terms will specify conditions under which you can request a cancellation and any associated fees or refunds.
Refund Policy
Eligibility for Refunds:
- Refunds are issued based on the terms and conditions agreed upon between the Buyer and the Agency. The eligibility and amount of a refund may vary depending on the circumstances of the cancellation.
- If the Agency cancels a project or fails to deliver the agreed-upon services, and a refund is applicable as per the project agreement, the Agency will facilitate the refund process.
Payment Method for Refunds:
- Refunds will typically be issued using the same payment method that was originally used for the transaction. If this is not possible, the Agency will work with the Buyer to determine an appropriate refund method.
- The processing time for refunds may vary depending on the payment method and financial institutions involved. We strive to process refunds as quickly as possible.
Disputed Refunds:
- If there is a disagreement between the Buyer and the Agency regarding a refund, we encourage both parties to engage in our dispute resolution process. The Agency will review the case and make a fair determination based on the provided information.
Contact Us
If you have any questions or require further assistance regarding cancellations or refunds, please don’t hesitate to contact our Customer Support team at [[email protected]].
We thank you for choosing Rifni.com for your digital freelancing needs. Your satisfaction is important to us, and we are committed to providing a positive and transparent experience for all our clients.